Blog Entries




Ozetel Availability

Ozetel Availability

One of the most important things we keep in mind here at Ozetel is that we must be available to you when you need to speak with us. It is our mission to ensure that whenever you need us, we will not only be available but we will make it as easy as possible for you to contact us - and FREE where at all possible.

Our customers can contact us in a myriad of ways now - these include; - c... Read More >>>

NBN Ready

NBN Ready

The Australian government made the life-changing announcement in 2009 when it revealed plans to construct a national data network that would serve both homes and businesses in Australia. Dubbed NBN (National Broadband Network) and overseen by NBN Co, the rollout is projected to be completed in a little over 10 years time or thereabouts.

NBN has attracted controversy over the years sin... Read More >>>

Telecommunications Consumer Protection Code

Telecommunications Consumer Protection Code

The Telecommunications Industry Ombudsman (TIO) introduced an updated version of the Telecommunications Consumer Protection (TCP) Code that took effect on the 1st September 2012. From a review of the new code, it has been created to cover financial hardships for consumers and obligations placed on retail providers to assist with consumer complaints processes.

The main points of the cod... Read More >>>

What is the Do Not Call Register?

What is the Do Not Call Register?

We have all had those annoying phone calls when we have just sat down to dinner with the family right? We would like to speak to you about a great deal on your telephone line. As a telecommunications company, we very much encourage and are supporting the protection of consumer privacy because it tarnishes the industry and had taken power away from the end user.

The Do Not Call Regi... Read More >>>

Postcode Prompter for Franchisors

Postcode Prompter for Franchisors

Ozetel Pty Ltd developed the postcode prompter technology 8 years ago in response to a need arising from a lack of ability to route callers to a 1300 or 1800 number in Australia. Franchises or multiple outlet businesses needed to be able to route calls efficiently to each relevant store and this was not achievable in an efficient or uniform manner.

The Read More >>>

Naked DSL Explained

Naked DSL Explained

A Naked DSL refers to a broadband service that can be set up on a phone line which doesn’t require an attached phone service. This simply means that you can get a broadband connection without a phone number. To get Naked DSL, all that is needed is the physical copper line from the telephone exchange coming into your residence. This does not have to have a phone service on it.

If you... Read More >>>