AI Receptionist for Business.
Your 24/7 AI-powered phone answering service.
Your AI receptionist never sleeps, takes holidays, or calls in sick. Every call is answered instantly.
Advanced AI voice technology that sounds natural and professional — callers often can't tell the difference.
Intelligently routes calls to the right person or department based on what the caller needs.
Integrates with your calendar to book, reschedule, and confirm appointments in real time.
AI phone answering. Zero downtime.
Smarter than voicemail. More reliable than a traditional receptionist.
Reduce missed calls
Save on staffing costs
Multi-language support
Calendar integration
Built for every type of Australian business.
Whether you're a sole trader or a growing team, our AI receptionist adapts to how your business works.
Trades & Services
Professional Services
Healthcare & Clinics
Real Estate & Property
AI Receptionist Pricing Plans
Simple per-call pricing — choose the plan that fits your call volume. All plans include full AI receptionist capabilities with no lock-in contracts.
Common questions about AI phone answering.
When a call comes in to your business number, it is answered by your AI receptionist within one ring. The agent greets the caller using your business name and custom script, understands their request through natural language processing, and then takes the appropriate action — whether that is transferring to a team member, booking an appointment, taking a message, or answering a common question. The entire conversation is transcribed and logged in your Ozetel dashboard.
Our AI receptionists use the latest voice synthesis technology to sound natural, warm, and professional. In independent testing, over 85% of callers did not realise they were speaking with AI. You can choose from a range of voice profiles and customise the personality to match your brand.
Absolutely. You have full control over the greeting script, the questions the agent asks, how calls are routed, and what information is collected. You can set business hours, define escalation rules, add FAQ responses, and configure appointment booking logic — all from your Ozetel dashboard.
Our AI receptionist is designed to stay calm and professional in every situation — including handling irate or frustrated callers. It uses natural language understanding to acknowledge the caller's concerns, de-escalate tension, and collect the information needed to resolve their issue. It never gets flustered, raises its voice, or takes things personally — every complaint is handled with patience and consistency.
On our Business and Professional plans, you can also enable live call transfers, so if a caller needs to speak with a real person, the AI will seamlessly connect them to a designated team member while briefing them on what the call is about.
Yes. Our AI Receptionist works with your existing Ozetel phone system, 1300/1800 numbers, SIP trunks, or any number that supports call forwarding. Setup takes less than 15 minutes and requires no hardware changes.
No. All AI Receptionist plans are month-to-month with no lock-in contract. You can upgrade, downgrade, or cancel at any time. We believe the service speaks for itself.
A full-time receptionist in Australia typically costs $55,000–$65,000 per year in salary alone, plus superannuation, leave, and training. Our AI receptionist plans start from $39/month ($468/year) — roughly 0.5% of the cost of a full-time hire. Even our Professional plan at $199/month is under $2,400/year, and it works 24/7 without sick days, annual leave, or overtime.
Most businesses are up and running in under 15 minutes. You simply forward your business number to your AI receptionist, customise your greeting script and call handling rules in the Ozetel dashboard, and you're live. No hardware installation, no IT support required, and no disruption to your existing phone system.
