Authorised Representatives Policy

Policies — Authorised Representatives.

Ozetel Pty Ltd — ABN 54 113 332 308

T: 1300 OZETEL (693 835)  |  F: 1800 OZETEL (693 835)

E: info@ozetel.com.au

A: PO Box 4103 Springfield Central Qld 4300

The Policy Explained.

When you appoint an Authorised Representative you are giving the person you appoint the authority to deal with us on your behalf as your agent. This is a very important definition that we need to stress you be clear with because this means that the Authorised Representative has the power to act and access information as if they were you.

This includes making complaints, changing account details or terminating a contract. You can of course specify limitations on your Authorised Representative/s, and if you need to do so, please advise these restrictions very clearly in the lodged application for the authorisation of your representative.

Please note that only account holders can appoint an Authorised Representative and if you wish to appoint more than one Authorised Representative, please complete one Authorised Representative Form for each person you wish to appoint. You can appoint up to two Authorised Representatives.

Witnessing Requirements.

For security reasons we require you to submit the completed Authorised Representative Form to us as a signed original and witnessed by one of the following persons below;

• A Justice of the Peace,
• An Accountant who is a member of the Australian Institute of Chartered Accountants, CPA Australia or the National Institute of Accountants with 2 or more years of continuous membership,
• A Solicitor or Barrister,
• A Police Officer,
• An agent in charge of, or a permanent employee (with 2 or more years of continuous service) of an Australia Post outlet,
• An officer with, or authorised representative of, a holder of an Australian Financial Services Licence, having 2 or more continuous years of service with one or more licensees,
• A Dentist,
• A Pharmacist,
• A Medical Practitioner,
• A Chiropractor or a Physiotherapist.

How to Lodge.

If you wish to lodge a request to create authorised representative/s on your account with Ozetel Pty Ltd, please complete the Appointment of Authorised Representative Form and return it to us by one of the following;

• Fax: 1800 OZETEL (693835), or
• Email: info@ozetel.com.au, or
• Address: PO Box 4103, Springfield QLD 4300

Please contact us on 1300 OZETEL (693835) if this proves too difficult or inconvenient for you, and we will work with you to find an alternative way of appointing an Authorised Representative.