Critical Information Summary
Critical Information Summary — Voicemail to Email.
Ozetel Pty Ltd — ABN 54 113 332 308
T: 1300 OZETEL (693 835) | F: 1800 OZETEL (693 835)
E: info@ozetel.com.au
A: PO Box 4103 Springfield Central Qld 4300
Information.
The Ozetel Voicemail to Email service is a message bank online. The small business owner is issued a dedicated indial phone number that identifies their service.
The customers call you and then leave a message after the greeting which is then saved as an audio file that will be immediately emailed to the email address of your choice. The Voicemail to Email Service can be activated as an independent service or, alternatively, bundled together with other Ozetel services such as the 1300 number or IVR Menu.
Pricing.
The following describes the current plan structure and rates.
As a part of the Ozetel Phone System, Voicemail to Email services are FREE, but you must either purchase a Local Number (DID) or have an existing Phone System with Ozetel to access the network.
Please refer to plan and pricing information for the Ozetel Phone System or Local Numbers (DID).
Minimum Monthly Charge.
Free
*Note: other services are required for the use of the Voicemail to Email, which will incur a monthly charge.
Terminations.
There are no termination fees or penalties.
Contact Information.
The Ozetel team are always available to assist with questions or problems that may arise. Please see our Complaint Resolution subsection on our Legal page or contact the Ozetel Team.
As a registered member of the Telecommunications Industry Ombudsman (TIO), we encourage our clients to familiarise themselves with facilities and processes available to them within the TIO organisational structure. They exist to resolve problems between the provider and the consumer as a next option in the unlikely event that the Ozetel team are unable to.
Telecommunications Industry Ombudsman (TIO)
a: PO Box 276 Collins Street West Vic 8007
w: TIO.COM.AU
p: 1800 062 058
f: 1800 630 614
o: Online Complaint Application
